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Do you photograph hotels, spa's and resorts as well as lodges?
Yes I do.
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Can I pick up my prints/book if I am in Johannesburg or Cape Town?
Yes email me to make a plan
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Where did you get your nickname 'Dook', from?
My Malay nanny couldn't pronounce Andrew and said andook
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Can I have a custom size printed?
Yes but on the unlimited editions only.
E-mail me with your requirements.
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Can I be an agent and sell your prints?
Contact me and lets explore that possibility.
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Are the art prints 'framed' or the canvas 'stretched' on an artists frame?
No
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Can you 'frame' the prints for me?
Yes I can have it done in Johannesburg, contact me for an estimate.
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Do you have other more commercial colour or B&W images available that are not on your website which I can see to have printed, for myself, hotel or lodge?
Yes contact me with your requirements.
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Return Period:
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Canvas prints must be returned within 30 days from the date of purchase.
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Eligibility for Return:
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To be eligible for a return, the canvas print must be unused, in its original packaging, and in the same condition as when you received it.
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Refund Process:
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Once the returned canvas print is received and inspected, we will send you an email to notify you that we have received your item.
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If the return is approved, a refund will be processed, and a credit will be applied to your original method of payment.
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Exchanges:
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If you wish to exchange a canvas print, please follow the return procedure outlined above and place a new order for the desired item.
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Damaged or Defective Items:
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If you receive a damaged or defective canvas print, please contact us immediately. We will arrange for a replacement or issue a refund.
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Restocking Fee:
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A restocking fee of 15% may apply to returns not due to our error.
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Cancellation Policy:
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Orders may be canceled within 24 hours of placement. After this period, orders cannot be canceled.
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